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How to Understand and Build Trust
Understanding Trust
- How trust works in our brain
- Before trust runs through the heart of an institution it must first run through the hearts of people. So, do you trust yourself or more accurately can your current self trust your future self?
- The three pillars of trust: integrity, competence and vulnerability
- At the most basic level trust implies that we need others to advance our objectives which requires us to accept and even embrace vulnerability.
The Trust Shift
- Why does current trust look different to the past? The shift from vertical trust (organizations and authorities) to horizontal trust (peer group). How do organizations reclaim trust?
- The changing shape of trust: Technology has become an extension of ourselves and is integrated into how we do life. Moreover, it has morphed into what was until recently a human domain : sociability. `Evaluating the assignment of trust to technology.
Harming Trust
- The dark deception of rationalization.
- Casting a shadow on your future. Trust is a frail virtue that if not nurtured may be easily lost. If it is lost or even fractured, it can take decades to repair. Understanding the consequence of breaching trust.
Cultivating Trust
- The Straight Eight: 8 principles to build, establish and then cultivate trust
- Creating a commercial eco-system based on trust: When trust is at the core of identity it will influence thinking and determine behavior which naturally attracts like-minded people and organizations to us. Movements show that when you resonate with people you don’t need to search for them, they will seek you out.